Showing posts from September, 2014

United Airlines Messes it Up. Again!

I have been a loyal United Airlines customer since my days in Chicago.  That would make it close to 22 years.  Since then I have stuck with them thru all my moves throughout the country some times fighting the corporate policies to fly United.  
But never have I experienced such poor service as I have this past few months.  Between delayed flights, lost reservations and messed up connections, I am just about fed up.  Today, as I fly Business First to Madrid, United tells me that I will have to pick up my bags in Frankfurt and recheck myself in for the connection to Madrid.  
Now, in the cabin they are telling me that they don't have a vegetarian meal for me.  Interestingly the flight attendants wouldn't believe that I had requested a vegetarian meal and repeatedly asked me if my profile has vegetarian option selected.  Now why would a lifelong vegetarians change his profile this year after 20 years, and the proceed to request a special meal on the flight?
So forgive me if I don&#…